Swiss Activities

Swiss Activities - The destination for leisure activities in Switzerland

Become a leisure partner

How we at Swiss Activities have supported our leisure partners since we were founded

Website visitors

7'500'000

potential customers

Guest referrals

>300'000

Guests referred

Customer support

>10'000

Conversations held

Booking systems

>20

Tickets instead of vouchers

Over 500 leisure partners work with Swiss Activities

Why list your leisure products on Swiss Activities

New customers

Gain new customers from home and abroad and boost your occupancy.

Automation

Swiss Activities takes over your existing sales process and transmits the transactions to your system.

No risk

No fixed costs or upfront investment. You only pay when a customer is referred.

Tap into new customer segments

Connect with the Swiss Activities reseller network and extend your reach at home and abroad.

Pricing model

Only pay when a customer is successfully referred

Swiss Activities helps you identify the right sales channels locally and globally and sell your leisure products where your potential customers are. As Swiss Activities has no setup fee, you can tap into new sales channels without any additional investment.

18% + CHF 0.30

excl. VAT

Become a leisure partner

Publication of your leisure activities on Swiss Activities

Unlimited listing of leisure activities

Product descriptions created by our content team

Connection to one of over 20 booking systems

Personal partner support via chat and phone

Handling guest communication for questions about the activities

Processing guests' booking and cancellation requests

Monitoring and checking of all bookings and cancellations

Monitoring and checking of statements

Unified cash settlement – billing via Swiss Activities

Safeguarding the sales process (tickets instead of vouchers)

Automatic access to the affiliate network

Listing of your activities on the reseller network

Reservation and ticketing systems

Alongside listing and digitising all Swiss leisure products, one of Swiss Activities' central goals is to simplify and automate the resale process for leisure products at home and abroad. The sales landscape is becoming ever more complex, and we help resellers stay connected to their customer segments. That makes the direct connection between our leisure partners and Swiss Activities all the more important. We are continuously implementing new systems. If your reservation and ticketing system isn't listed, feel free to get in touch with us at [email protected].

Coming soon

General information for leisure partners

Who can become a leisure partner of Swiss Activities?

Anyone who wants to sell leisure activities in Switzerland can become a partner of Swiss Activities. Your offers can be hugely varied – there are almost no limits to the imagination. We have activities, tickets, adventures, tours, rentals and more in around 100 categories. These range from unicorn cake baking courses to tandem paragliding flights and museum entrance tickets. What matters is that the offers either take place in Switzerland or are possible as a day trip from Switzerland.

Which booking systems can I connect with Swiss Activities?
  • Trekksoft
  • Regiondo
  • Waldhart
  • Experience Bank
  • Skidata
  • Axess
  • Tomas
  • Smeetz
  • Eatwith
  • Fareharbor
  • Booking Kit
  • N-Tree
  • Secutix
  • TourCMS
  • Palisis
  • Coming soon: SBB and Feratel
I don't work with a booking system. Can I still sell my activities through Swiss Activities?

Even if you don't work with a booking system, you can list your activities with us. In that case, we'll manually create a calendar based on your details. If you'd like to implement a booking system, please get in touch with us — we'd be happy to advise you on the subject. The information we need from you is as follows:

  • Period (date)
  • Start time(s)
  • Duration
  • Cut-off (how far in advance does the customer need to book at the latest?)
  • Prices per category (adults, children, hire etc.)
  • maximum available places per slot
What information is passed on when a booking is made?

When a customer makes a booking with Swiss Activities, they receive a confirmation email with all the important information. Among other things, this includes your contact details, so they can get in touch with you directly if they have any questions.

  • Name of the activity
  • Date
  • Time
  • Meeting point
  • Number of tickets booked
  • Your contact details (email and phone)
Are the same prices published for my activities on Swiss Activities as on my website?

Yes, with us the customer pays exactly the same as if they were booking directly with you. This is just as important for you as it is for us. If prices vary from place to place, customers will notice, which leads to complaints and confusion. That way, we both run the risk of losing a returning customer.

How long is the cancellation period at Swiss Activities?

Customers booking with Swiss Activities can cancel free of charge up to 24 hours before the activity. If you'd like to list a non-cancellable activity, we can set it up that way. However, in our experience we generate more bookings for activities that offer the option to cancel. Should you need to cancel a booking yourself, you can do so too. In that case, inform the customer immediately and let us know as well, so we can arrange a refund.

How are retrospective cancellations handled?

If we receive a request for a retrospective cancellation via our cancellation form, we never issue a refund without consulting you first. To prevent fraud, we always seek your agreement to confirm the customer's account of events. Only once we have your OK do we issue a retrospective refund.

Listing process for leisure products

How can I list my offers on Swiss Activities?

If you'd like to become a Swiss Activities leisure partner and list your offers, these are the steps to follow:

  • First, register as a leisure partner.
  • Fill out a form for each activity you'd like to list. You'll receive the link once we've confirmed your registration.
  • We usually write up and add your activities within two weeks.
  • As soon as your activities are live, we'll let you know by email.
What information is needed to publish my activities?

Once you've signed up with us as a leisure partner, we'll send you a form where you can enter your activities. To publish them, we need the following details from you:

  • Details of your booking system (if applicable)
  • Title of the activity
  • Link to the activity
  • At least 4 photos per activity
  • Details of dates, times and duration if you don't use a booking system
  • Any information on age, languages, weight, etc.
  • Suitability of the activity: dogs, pushchairs, wheelchairs, families, etc.
  • Exact meeting point
Can I delete my listing at any time?

Yes, you can withdraw from the contract at any time. There's no minimum contract period and cancelling won't cost you anything.

What do I do if I want to change something in an activity?

If you'd like to make changes to your content or adjust prices - provided you don't use a booking system - you can let us know by email.

How do I contact the customer?

After every booking, you'll receive a confirmation email from us with the customer's details. There you'll find their name, email address and phone number so you can contact them.

How do I receive my money?

All outstanding amounts are paid out after the service date and transferred automatically at the start of the following month. All bookings that took place in the previous month are settled together and combined into a single payout.

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