Gastro tour through Zermatt kitchens

I was very disappointed about this tour. Upon arrival, we met the first chef. Very nice man. He showed us the kitchen but nothing was cooking. We toured a kitchen and refrigerator. We we served a piece of quiche. We were then put in a taxi and dropped off at the beginning of the tunnel to Sunnega. We were not given clear directions to an elevator and where to go. We finally arrived at the Corvo hotel. The manager and girls in the kitchen were outstanding. They seated us at the bar where we could see the kitchen. They prepared and explained the foods being served. Lovely experience. We were then given directions to find our way to the 3rd kitchen. We were seated inside the kitchen at a small table inwhich we stood (no chairs). We spoke to the chef. He prepared perch. No wine served. They were cleaning up and kitchen was shutting down. We were then told to walk to the next restaurant. Upon arrival, we were brought downstairs into the wine cellar. This was lovely. The dessert chef made a cheesecake and we were served a dessert wine as well as coffee. I was disappointed in the fact that we had to transport ourselves and did not have a taxi transporting us. After a day of skiing, we were tired and understood that transportation was included. The food was disappointing. The only food that we enjoyed was Bazaar. I paid $400.00 and expected an exceptional tour.