Question 1

Is my payment secure?

Accepted Answer

Yes, your payment is completely secure. To protect you from fraud, our online payment system encrypts your payment information. Swiss Activities uses internationally recognised secure payment systems for all transactions. For your own security, you should never transfer payments directly to one of our partners. Please use only our website for payment. Your chosen payment method will be debited as soon as you make a booking. You will then receive a booking confirmation.

Question 2

Can I cancel or change my booking later?

Accepted Answer

Yes, you can change or cancel your booking up to 24 hours before the activity starts.  This will not incur any costs. Within this period you can add or remove participants, update your contact details or change the date of your activity. Please contact us by email at support@swissactivities.com.

Question 3

Is there a booking fee?

Accepted Answer

No, we do not charge any fees for the bookings. Our costs are 100% transparent. You have no hidden costs to worry about. The price shown to you before booking is the final price.

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Frequently asked questions